Insights

Managing Hallucinations for Agentic Comm...

Excerpt from this Retail Tech Podcast research note. What if your AI agent was always correct? In the age of generative AI, the word hallucination has become something of a euphemism — a gentle way to describe when powerful AI systems make things up....

Managing AI Hallucinations for Commerce

Chief AI Officer - The introduction of A...

The introduction of AI in Organizational Management Ranks With the growing importance of AI in companies a new role is being created, called the Chief AI Officer or CAIO. CAIO is shaping out to be an executive level role typically reporting directly to...

Computer: what will software developers ...

Marc Benioff, billionaire chief of the $315 billion business software giant Salesforce, is set to lay off 1,000 people and said that in 2025 he would not hire any new engineers. Google, quietly asked 20,000 workers in its Android and Pixel...

Position paper: On the Road to True Shop...

There is a lot of innovation and development happening in the AI shopping agent space. With the exception of the shift to natural language communication and away from keyword-speak, current so-called shopping agents are not much more than a step-function ahead of the...